Thanks For the Feedback: The Science and Art of Receiving Feedback Well

Having productive conversations that turn feedback into real learning.

We swim in an ocean of feedback.

Bosses, colleagues, customers - but also family, friends, and in-laws - they all have “suggestions” for our performance, parenting, or appearance. We know that feedback is essential for healthy relationships and professional development - but we dread it and often dismiss it.That’s because receiving feedback sits at the junction of two conflicting human desires. We do want to learn and grow. And we also want to be accepted just as we are right now. On this episode, Sheila Heen will explain why getting feedback is so crucial yet so challenging, and will offer a powerful framework to help us take on life’s blizzard of off-hand comments, annual evaluations, and unsolicited advice with curiosity and grace.Sheila Heen has spent the last 10 years working with businesses, nonprofits, governments, and families to determine what helps us learn and what gets in our way. She will blend the latest insights from neuroscience and psychology with practical, hard-headed advice.

Speaker Bios