Courtney Ramsey
Quit Hitting Snooze™️ on Tough Conversations: How to Talk About the Hard Stuff
- Everyone knows the decision is wrong, but no one is brave enough to speak up. Instead, they vent in whispers after the meeting.
- There’s that one person who always causes problems. Instead of addressing them directly, you dance around the issue and give vague feedback to the whole team.
- You need to give your peer honest feedback, but you keep putting it off—maybe the problem will just fix itself, right?
If any of these scenarios sound familiar, you’re not alone. We avoid tough conversations because we often fall into three “traps”: The Snooze Trap, The Story Trap, and The Solution Trap.
In this session, Courtney shows you how to escape these traps and take on tough conversations with confidence—so you can move past the tension and get the results you need.
With over 20+ years of experience in Learning and Development / Human Resources, Courtney Ramsey knows about helping others succeed! As a speaker, author, and consultant, she’s known for creating and facilitating programs that empower, motivate, and drive results.
Courtney received her MBA and BBA in Marketing from Texas A&M University. She served as part of the adjunct faculty at the SMU Cox School of Business, and is the President of the National Speakers Association North Texas.
As a wife, mom, and frequent flyer, her idea of a good Friday night is Tex Mex and a glass of wine while watching true crime in her PJs. (Dateline is her favorite!)
